...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
4.9 / 5.0
James G.
Helena Lau
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Graham MacLean
Retired property professional
Susie Staunton
Very professional, very comfortable to talk to and visit tour , very nice and pleasant person , very helpful. I finely didn’t move but yes I will definitely contact Susie next time I will look for a other apartment . Thank you Susie!
4.7 / 5.0
Ms. Elizabeth
24 Total Reviews with an Average Rating of 4.1 / 5.0 View All Reviews
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Where is Buxey Lodge located?
Buxey Lodge, 37 Conduit Road, Mid-levels West, Hong Kong
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Please note our real estate agency service fees are 50% of the monthly rental for leases (payable by both the landlord and tenant) or 1% of the purchase price for sales (payable by both the purchaser and vendor). For purchases of new developments, we do not charge a fee to the purchaser.